Communication disaster in the West Virginia Miner tragedy

A terrible tragedy took place last night. There was an explosion in a mine in West Virginia several days ago. Throughout yesterday I watched some of the coverage, with increasingly discouraging news. It was reported that air tests of where the miners were believed to be trapped showed very high levels of CO2.
Everyone believed there was no chance of survival. Many family members gathered at the local church. Around midnight, they were given the news that 12 of the miners were found alive. Jubilation spread throughout the church like wildfire. The church bells rang, and people sang "Amazing grace." It was truly quite a scene. The people seemed happier than they've probably ever been in their lives, just minutes after they were completely devastated thinking their loved ones were dead.
No one seemed to know though when they would get to see the miners, or what their medical condition was. The original plan was to bring in helicopters to evacuate those who needed medical help. Apparently firefighters even cleared a landing zone for this purpose. The helicopters never came. There were even very few ambulances. Even the media did not know anything. Something seemed very peculiar. It seemed like no one minded though, because 12 of them were apparently alive. Life was good.
I went to bed last night, thinking a miracle took place, and very happy for the families of the survivors. Just the looks on their faces said it all.
I woke up this morning to realize that there was some sort of miscommunication, and in reality only one miner survived. After watching some of the footage of the families leaving the church, I was horrified. The looks on their faces showed exactly the opposite of what I saw before bed. I just can't imagine what these families had been through. It's bad enough that they originally thought that their loved one was dead. Then they were told they were alive, only to discover three hours later that this was not the case. What an awful roller coaster ride of emotions.
Don't get me wrong, after that long trapped in a mine one survivor could be considered a miracle. However, the way it all played out is just awful.
My heart truly goes out to those families, who have been through so much due to one simple miscommunication.